After hearing some people booked on line very early last year i.e. 2.00-3.00am!? I logged on at 2.00 this morning..... nothing! Went back to bed at 2.45 Logged on again at 6.50 with lap-top and iPad AND 2 phones with different numbers, nothing on line, kept getting timed out but eventually got a phone line at 9.23 to receive message advising "you are in a queue and will be 8 mins" 20 mins later call answered and I've got the bookings I wanted, yippeeeeee!! ............ So, stick at it and good luck everyone, hope you get what you want too.