(23-05-2017, 09:09 PM)captainsparkledotcom Wrote: They certainly got a lot of stick on the old TT forum, something that i thought could have been instrumental in it being closed down.
I'm told it was a factor but not a decisive one. The senior staff at DED were basically fed up with the untruths and half truths being spouted when people got all (understandably) emotive about their favourite sport. If a genie gets out of the bottle its very difficult to get it back in - even if it isn't a genie!!
There was so much rumour and innuendo that it became impossible to manage so they simply pulled the plug and made it someone else's problem. Hi Malcolm!!
I thought that there was loads of genuine customer feedback which if harnessed correctly would provide great advice for driving change and that it was worth putting up with the drivel to get this feedback. Clearly someone else didn't share my view.