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+--- Thread: Obscene Phone Bill more than a boat fare (/showthread.php?tid=5543)
Obscene Phone Bill more than a boat fare - ian huntly - 24-07-2007
- cargo - 24-07-2007
phone - ian huntly - 24-07-2007
So you had a big one as well ??
Every call on my invoice has been changed to a 44 prefix which means every call has gone the long way round, becoming a foreign call ..
I pay considerably less to phone home while I am in Berlin !
No, they won't help and say that is the norm.....
How do they get away with it ?
Next year it's a fire and a blanket on Snaefell, making smoke signals !!
- The Bag - 24-07-2007
Ian, Cancel your direct debit immediately, do not pay the bill, let them argue it out, tell them you are going to deal with ofcom and then report it to ofcom, unless told in writing that vodafone have an arrangement with cable and wireless you should be entitled to assume that the roaming agreement is with manx telecom and not any pirate that feels like ripping you off. Get another contract immediately with a different network so that you still have a mobile phone. As your network provider they are oblideged to use the cheapest or most cost effective supplier for you when roaming.
Russ
- cargo - 24-07-2007
Thats a good idea from the bag
Cancel the direct debit and let them whistle for it
phone - ian huntly - 24-07-2007
..........I should have told them I was going abroad !!! she says...
So the Isle of Man is MORE abroad than Berlin is it !!!
I'm taking some great advice from all sources, thank you all.
- Malcolm - 24-07-2007
Ta - ian huntly - 24-07-2007
Thanks Malcolm, I have already been in touch with OFCOM who in a nutshell can't help, but they could have if I had been going to the IOM this week !!
It is an awful rip-off innnit....how can they sleep at night..
Manx Telecom say that the Cable and Wireless signal is stronger than theirs so all visitors get "grabbed" by C&W when they leave the ferry as happened to me....all visitors take note...
Come on Manx Telecom, boost up your signal and blat out C&W !!
- Stella - 24-07-2007
Unbelievable !
Simply cannot understand how they can get away with it :shock:
- thewitch - 24-07-2007
Cable ad Wireless are the providers of the new "competitive" alterative to Manx Telecom... hmmm
- beepee - 24-07-2007
Absolutely of no use now but for future reference disable the automatic server function on your phone and opt for manual select instead,it may take a minute or two but you should then be able to choose MT.
dfe - ian huntly - 25-07-2007
Surely to be competitive, one must be able to give a service better and cheaper than the opposition.....Not true in this case.
I have contacted them and they say there is nothing they can do.
I won't ever use THEM again !!
("bopat" should be "BOAT"....that's another sore point !!)
esz - ian huntly - 25-07-2007
It's made my tankard for 60 years dedication an expensive tankard hasn't it !!
- PeterCourtney - 26-07-2007
errrrmmm am I the only one that goes on holiday to get away from everything at home? Thirty, or even twenty years ago, no one would have thought of keeping talking to the folks back home. Never mind giving up drink, or cigs to detox - try throwing or at least locking away your mobile and your laptop for two weeks - it can be really liberating!
BBB - ian huntly - 27-07-2007
But I have no problem with Manx Telecom !!
This is a HI-JACK of my mobile and shouldn't be allowed !