I also marshalled for years (I don't any more) and have noticed that there is a certain albeit small percentage of marshals who think that donning the armband and flak jacket makes them God. word to them - it doesn't. All it does is annoy people off. Barking at spectators like I saw at Governor's Bridge during practice week is not a way to make friends and influence people IMHO. Politeness costs nothing but it seems to be a scarce commodity these days.