I was up and ready before 8:30 Monday. Constantly phoning and trying on the internet with 2 computers at once. At 8:55 got as far as credit card verification on one of the computers and it timed out. At 11ish got on to the internet booking system again but it kept telling me someone had taken my place just before the end and I was to try again - time after time. At 11:25 I eventually managed to book (same taken place issue as before) - unfortunately the only way to make it go through was to not pre-book seats in the Nairbyl Lounge. Couldn't get a return Saturday ferry - had all gone, having to come back on the midnight Friday one. So at least I'm booked for 2016. Now I'll just have to cause havoc with the idiots with their helmets on a seats. Never once got through on the phone though.