ciomtt the website kept timing me out as well, and when it didn't it was just busy.

I too tried the 661661 number first but it seemed to be out of service, even though it is mentioned in places on their site. I suspect as it's their busiest day they only activate the 10p a minute line!

From what has been said it seems to be a pretty consistent half an hour from joining the queue to getting through. Took me from 8.20 to 9.30 then another half an hour listening to their adverts. We go practice week as the lad is at school so it's probably easier for us to get the dates we want than most.